We appreciate your interest in our website. Protection of your privacy is very important to us. Below we provide detailed information on the handling of your data.
Collection, processing and use of personal data
You can visit our site without disclosing any personal information. Even if you visit us through the Newsletter link, we will save only access data without personal references such as:
- name of your Internet service provider
- page from which you visit us
- name of the requested file
This data is used solely to improve our offer and allows no inferences concerning your person.
We collect, save and process your data for order processing of your purchase and any subsequent warranty claims as well as for promotional purposes. Personal data is collected when you submit them to us in the context of your order or when opening a customer account or voluntarily registering for our newsletter.
We transfer your personal data to service providers (carriers, logistics companies, banks) as part of the execution of the order.
Right to information
You have a right to information on your stored data, and a right to rectification or deletion of data.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. If you sign up to our newsletter, we may use your email address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by clicking the unsubscribe button.
The session cookies are deleted after you close your browser.
Your personal data is encrypted during the ordering process using SSL (Secure Socket Layer) and transmitted over the internet in conjunction with a 128-bit encryption. [Credit card details are not stored, but collected and processed directly by our payment service provider Viveum.] We secure our website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password.
You should keep your access information confidential and close the browser window when you have finished your communication with us, especially if you share your computer with others.
Contact for Privacy
For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data and revocation of consents granted, please contact our Privacy Officer:
Fax: +43(0) 3612 / 22 8 38 - 4
Facebook Custom Audiences (Remarketing)
The Remarketing Tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our pages. When you visit our pages a direct link is established between your browser and the Facebook server via the Remarketing Tags. By means of this Facebook will receive the information that you have visited our website with your IP address. With the help of this Facebook can assign your visit to our pages to your user account. We can use the information received in this way for the placement of Facebook Ads. Please be aware that we as a provider do not obtain knowledge about the contents of the data transmitted and used by Facebook. You can find more information about the data policy of Facebook at https://www.facebook.com/about/privacy/. In case you do not wish for data to be collected via Custom Audience, this is where you can deactivate Customer Audiences.
Use of social plug-ins from Facebook and Google+
On our website we use so-called social plug-ins ("plug-ins") of the social networks Facebook and Google+. These services are offered by Facebook Inc. and Google Inc. ("Provider").
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). You can find an overview of the plug-ins and their appearance here:
http://developers.facebook.com/plugins or https://developers.google.com/+/plugins
When you visit a page of our website that contains a social plug-in, your browser establishes a direct connection to Google or Facebook servers. The content of the plug-in is directly transmitted from the provider to your browser and integrated into the site. By integrating the plug-in the provider receives the information that your browser has accessed the relevant page of our website, even if you do not have a profile at the corresponding social network or are not logged in. This information (including your IP address) is transmitted from your browser directly to a server of the provider in the US and stored there.
If you are logged in one of social networks, the provider can immediately assign your visit to our site to your profile on Facebook or Google+. If you interact with the plug-ins, for example, the "Like" - or press "+1" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published on the social network, and shown to your contacts there.
For the purpose and scope of data collection and the further processing and use of data by the providers as well as your rights and settings options for protecting your privacy please refer to the privacy policies of the providers.
If you do not want Google or Facebook to assign the data collected on our website directly to your profile in the respective social network, you must log out at the relevant network before you visit our website.
You can completely prevent the loading of plug-ins using the add-ons for your browser, for example, the Facebook plug-ins using the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).
Withdrawal of consent
You have expressly granted the following consent(s). We would like to point out that you can revoke your consent effective for the future at any time.
Permission to e-mail advertising
I would like to receive interesting offers by e-mail on regular basis. My e-mail address will not be shared with other companies. This consent to the storage and use of my email address for promotional purposes can be revoked at any time with effect for the future.